Please review our newest policies below to help plan your next visit to the Milwaukee Public Museum. The health and safety of our visitors and staff is our highest priority.
Timing is Everything
A timed ticket is required for entry for all visitors, including members. Tickets are limited to meet a reduced visitor capacity, so advanced online purchase is strongly recommended. On-site purchases must be made via debit/credit card; no cash will be accepted.
For the safety of the community and our staff, a mask is required to be worn by all visitors ages three and older, at all times and with no exceptions, per the City of Milwaukee ordinance. In addition, no food is allowed in MPM at this time; bottled water only.
Know Where to Go
All visitors* must enter through MPM’s main entrance on Wells Street and during the 45-minute entry window indicated on their ticket. Please note parking on Wells Street is not permitted.
Map it Out
One-way paths have been created on the Ground Floor of the Museum, and certain exhibits are temporarily closed. On exhibit floors, visitors are encouraged to peruse at their leisure while maintaining proper distancing.
Please maintain six-foot social distancing between family groups during your visit. Only one family group will be allowed per elevator at a time, which may increase wait times.
Please take advantage of the hand sanitizer stations throughout the Museum and avoid touching surfaces.
See You Soon
All visitors should exit through the MacArthur Square parking structure exit in order to avoid cross-traffic patterns.
Know What is Closed
Please note the following parts of the Museum are closed right now:
Daniel M. Soref Dome Theater and Planetarium
Haymarket General Store
Puelicher Butterfly Wing
Crossroads of Civilization
Igloo in the Arctic
Select interactive exhibits and features
Member Clue Crew
Access to exhibit areas will be one-time only. Once admitted, visitors will not be able to leave and re-enter.
The Personal Cares and Sensory Rooms remain open for use. Complimentary wheelchairs are available at the ticket window. For information on availability of additional services at this time, please visit our FAQ.
*If you have a disability and need to enter through the MacArthur Square parking structure, please proceed to the main concourse for ticketing/scanning.
Updated Cleaning Procedures
- MPM’s professional cleaning team is onsite during operating hours to sanitize and clean the restrooms, lunchroom, common areas, and exhibit galleries, including frequent cleaning of surfaces that hands touch to reduce the spread of germs (i.e. doorknobs, light switches, handles, etc.)
- Deep cleaning takes place when the Museum is closed; floors are mopped and vacuumed, restrooms are deep-cleaned, and all surfaces are sanitized.
- The air in the building is circulated with fresh air to maintain clean air at all times.
- Signs are displayed throughout the Museum to remind visitors to wash their hands.
- All staff members are required to frequently wash their hands.
How you, the visitor, can help:
- Please utilize our 25+ hand sanitizer stations located throughout the Museum.
- Maintain social distancing. A six-foot distance is encouraged between family groups; that's 18 swallowtail butterflies!
- Stay home if you are not well. We welcome all families to visit when they are healthy and ready to play!
- Notify Museum staff if an area or object needs attention.
Employee Safety Guidelines
- Staff enter and exit MPM through the Loading Dock/Security Dispatch only.
- All employees must pass a COVID-19 screening prior to reporting to work each day.
- Masks will be worn in all common areas of the Museum at all times.
- Staff will maintain a six-foot social distance at all times, or be behind a plexiglass barrier, and avoid touching surfaces.
Hours and Tickets
Please note our current hours of operation are Thursdays through Sundays, 10:00 a.m. to 5:00 p.m.
Time to kill before your timed entry? Stop by the Hilton Milwaukee City Center.
Enhance Your Visit
Whether you come visit us in person or enjoy monthly programming from home, we'll bring you new videos, activities, and information about one of our beloved exhibits each month.
Still have questions? Please review our Visitor Policy FAQ.