Visitor FAQ

Admission & Ticketing
Can I buy tickets online?

Tickets can be purchased online here. Please visit during the day indicated on your ticket.

Is my visit to the Museum limited to a specific number of hours?

Visitors are welcome to explore within Museum hours and visits are not limited to a specific duration.

What if I buy a ticket but then am unable to visit at my specified date/time?

Ticket refunds are not permitted, but exchanges for another date may be issued under certain conditions. For assistance, please contact our Call Center at 414-278-2728. More information about our refund policy can be found here.

What if I come to MPM without having bought a ticket online?

Visitors who do not wish to pre-purchase their tickets can visit a dedicated, walk-up Museum Admissions window or self-serve kiosk.


Your MPM Visit

Services offered:

  • Locker rental
  • Stroller rental
  • Member Clue Crew
  • Guided tours
  • Explorer Kits
  • Noise-reducing headphones

More information on accessibility at the Museum can be found here.

Can I bring in my own food?

Visitors may bring their own food and drink to be eaten in the Cafe. MPM cannot store food or coolers on visitors’ behalf.

Can I bring in my own stroller/wheelchair?

Yes, you may bring your own stroller or wheelchair. Please note strollers may result in longer wait times for elevators.

Can I take photos and videos inside the Museum?

Photography and video recording with small, non-intrusive hand-held devices are permitted in most permanent exhibit galleries for personal use only, unless otherwise noted. The use of tripods, monopods, selfie sticks, light kits, or anything deemed intrusive to MPM exhibits or guest experience in any way is not permitted. More information on our photography policy can be found here.

Last updated June 14, 2023